You want Ellen Sullivan on your team when buying a home! My boyfriend, Anthony, and I first connected with Ellen via a First Time Homebuyers course she taught at Arlington Adult Education in early 2020. Instantly, we felt a connection - she stressed the importance of building a team of the right people as first time home buyers and shared with us everything we should educate ourselves on & advocate for as buyers. When our two-night course concluded, we asked Ellen if she would be open to working with us - flash forward only a few short months, and we moved into our forever home in Framingham, MA! Ellen's patience is unparalleled - which is important when considering your realtor as a first time homebuyer. We had a lot of questions - Ellen was fast to respond and diligent in her answers. She has a passion for working with first time homebuyers, and she took it upon herself to empower us every step of the way. A search that started in different geography (Stoneham, Wakefield, Reading) needed to pivot to the Framingham/Worcester Commuter Rail line, and Ellen was on it - transitioning our plan in less than 24 hours to make our daily emails relevant and sending us comps of single-family homes in our new target area. She exercised flexibility throughout our search, and we are truly appreciative. Once we found a home we wanted to make an offer on, Ellen was in touch with us often, making sure our offer paperwork was in good shape and what we were submitting was competitive (both monetarily & in terms of contingencies, time to close, etc.). Within a few days, best & final offers needed to be made, as we were one of a handful of couples being considered - we made an aggressive best & final, provided a "love letter" to the sellers, and Ellen made sure to let the buyer's agent know we were the ones to choose. An exciting phone call from Ellen shortly after - we got the house! After over three months living in our new home - we are in love with it! Yes, it's a lot of work as a first time homebuyer & homeowner - but with Ellen on your team, you are in a great position to be successful! Even after moving in, Ellen has checked in to make sure everything is going well - she is someone we look forward to referring to others & keeping in touch with in the years to come!
Ellen is an exceptional realtor. We were first time home buyers and Ellen oriented us to the process, provided us with resources and guides us expertly along the way. She listened carefully to what we were looking for and unfailingly provided us with options that were right on target. She made putting in an offer and getting organization for the P&S very easy (well, as easy as possible) and was always available for questions and sound advice. On top of her professional knowledge and expertise, she was lovely to work with. We feel very fortunate to have had Ellen as our realtor and highly recommend her to anyone, buyer or seller.
Becky F. and Rajesh K.
My fiance and I first met Ellen as one of the instructors for a first-time home buyers course (she loves working with first-time home buyers!) before the times of social distancing, and weren't sure how we would move forward in our home buying process as the world started shutting down due to COVID19. Reaching out to Ellen after the class was the best decision we could've made - she helped us hone in on what we were looking for in a house, during tours she pointed out features (and issues) we would've easily overlooked, and gave us great advice to build a great team to help us buy our house. Did I mention she helped us get the first house we put an offer on?! Ellen is a miracle worker! She deeply cares about her clients' needs, is easy to contact via email or text, and - especially important in times of COVID - takes all safety precautions seriously. We would highly recommend her to any buyer in a heartbeat, without hesitation!
Ellen is fantastic. She made the process so fast and cut through all the complexity. She knows the ins-and-outs of not only her role as buyer's agent but also what you should expect from lenders, home inspectors and lawyers at each step of the process. She's exactly the kind of ally you want on your team. As first time home buyers who were a bit intimidated by the process, she did a great job of educating and guiding us but also encouraged us to make our own decisions without leaning on her too much. In particular, she helped us understand what we actually needed and wanted from a home and where we could compromise. Working with Ellen was a pleasure and I'd recommend her without reservations.
Ellen Sullivan was the perfect real estate agent. When I retired and planned to move, I asked Ellen what I needed to do to sell the house. She said that I need do nothing. She would take care of it. She did. After I moved, she had the house cleaned out. She brought in workers to fix up some problems and increase the value. Less than a month after I moved out, the house was on the market. Two days later the house was sold. Perfect!
Ellen is the ideal real estate professional! We reached out to her early in our home search, and she patiently guided us through the process. She came to us recommended highly from a friend, and we have in turn passed on her name to our friends as well - she is that good! We needed a few things going into the home-buying process. First, we needed to be educated. It is a daunting process, and although we thought ourselves pretty capable, we realized we could never do this without professional help. There are many, many steps involved (especially with offers and closing), and it was great to feel like we were in great hands with Ellen, who spend many hours teaching us about everything we could ever want to know about real estate. Second, we needed someone who was actively looking for homes for us. We were active but ultimately uncommitted Zillow browsers, and many of the homes we liked most (including the one we actually purchased) were either not listed, or listed after Ellen had already seen and evaluated them - she was always one step ahead. Third, as novice home-buyers, we needed someone who could be vigilant (and sometimes even aggressive) with the seller and seller's agent. Ellen was great - she spotted things on the inspection that I wouldn't have seen, and she remained involved even after closing to make sure our punch list was completed. Lastly, Ellen's integrity cannot be matched. When we were thinking about overbidding on a house, she persuaded us not to do it and reminded us of what our goals were. It is very easy to get caught up in a home-buying frenzy and end up extended yourself financially, and Ellen kept us on the appropriate path. I don't think many real estate agents would do that. In short, I will recommend Ellen to everyone. She has a depth of expertise, a persistently pleasant demeanor, and serious integrity.
Matt N. and Aya M.
My wife and I recently purchased a home in Belmont with Patti and Ellen, and I am writing to let you know that our experience with them was fantastic.
After meeting them in early 2020 at an open house, we were immediately impressed with their local knowledge of the area. They were first to tell us of upcoming open houses before they came on the market, extremely knowledgeable about the neighborhoods and pros/cons of each, and were always up-front and honest with us in assessing homes we were looking at.
Ultimately, they led us to our off-market purchase of our home. Without their knowledge of the renovation taking place, this home likely would have never been found by us and likely purchased by someone else. However - Patti and Ellen knew it was the perfect home for us by assessing what we value most (recently renovated) and leading us to this home. The purchase process itself is always stressful, especially for first-time buyers like us, but Patti and Ellen were extremely helpful, diligent, and timely in helping us navigate the process. Finally, they have continued to be helpful in connecting us with local contractors for all sorts of items (french drain installation, in-ground sprinklers, movers... the list goes on).
In short, it's my pleasure to write them a glowing recommendation, and I would work with them or recommend them to friends / family with no hesitation.
Dan and Jamie C.
I can’t recommend Ellen highly enough. She is extremely knowledgeable and patient, but most importantly she genuinely wants what’s best for her clients. She repeatedly went above and beyond to make sure that I was comfortable with all aspects of the process of purchasing a home.
Ellen Sullivan opened my home in Belmont for sale on a Friday. On Monday we had a buyer! She helped arrange assistance for removing much of my clutter and advised and helped me with changes needed to make my house more presentable. She then staged my home in a way that brought compliments from my friends. Visitors filled the house- and it was sold. The price I received was much more than I expected!
Ellen is truly amazing! She guided us through every step of the home buying process and made us feel confident and comfortable. She is extremely knowledgeable about all things house related and works with a wonderful network of experts. Ellen responded to all of our concerns and questions almost immediately and did a great job with a tricky negotiation. She gave us great guidance in searching for the house of our dreams and we found it!
Now that the sale of our Belmont house is done and we’re comfortably settled in our new home, it’s time to say thank you to the wonderful brokers who made it happen.
But before I say thank you, I have to make a confession. I’m a retired real estate attorney. So I thought : “I can sell this house myself. I’m an attorney, I have plenty of time, and Belmont properties practically sell themselves! Why would I need a broker? May as well save the commission!”
So I made a plan. We’ll take a few pictures, post them on one of the home sale websites, and wait for the offers to pour in. Last year’s prices were sky-high, so we’ll just wait for the buyers to outbid each other. Easy!
Then came the onslaught of problems and questions:
We need interim financing to cover the purchase of our new home.
We’ll need some repainting to spruce up the house.
We should donate a lot of the furniture that we won’t need.
Do we get rid of the furniture before placing our ads or after?
When should we line up a mover? So many companies.
The windows haven’t been washed in years. Who will do this?
There’s so much junk in the attic and basement. Call a junk remover?
Our property tax records are a little confused. How to straighten this out?
Smoke detectors? CO detectors?
Should we price the house high, and then lower it if necessary?
Put it on the market before school vacation or after?
Now it was clear that selling the house without help would be totally exhausting, and full of chances for bad mistakes. I ran to the phone and called Patti and Ellen at Coldwell Banker.
My wife and I sat down with them, and I got a real lesson. These were professionals. They knew the market — not the same as it was last year. They knew every other house for sale in every neighborhood. They had all the statistics from last year and this year. They understood timing. They had professional photographers. They had the resources to blanket the internet with advertising. Wow, it wasn’t a job for amateurs!
Even better, they had answers for our nightmare list of questions and worries:
They can arrange financing
They have painters and repairmen ready to go.
They can coordinate furniture donations.
They know the best movers, window washers, and junk haulers.
They straightened out our tax records, and even got us a rebate!
They understood pricing and timing strategy to get the best offers possible.
They knew how to “stage” a house for maximum appeal. (Yes, I had to get rid of some of my precious things that made the house look too “antique” for the younger set.)
Over the next few weeks, our brokers worked incredibly hard. They were in touch with suggestions, referrals, and updates almost every day. They got familiar with every detail of our house. They personally supervised all the service people. They personally carried in the furniture and decorations for the house staging. They worked weekends and nights to be sure everything was perfect and ready at the right time.
And in the end, the house was sold within a week, we got a really good price, and we had a huge sense of relief and satisfaction.
Now it’s time to say THANK YOU! Thank you for guiding us through the stressful and challenging time of selling our wonderful old home, for treating us with sensitivity and respect, and for ensuring that our home sale would be a great success.
Harry and Joan S.
As many people would attest the home buying process can be extremely stressful. Mine was no different. Luckily I had the best realtor who was extremely attentive, available and professional. The stressful process was less so because she provided and explained a lot of information. She was extremely knowledgeable and committed in helping me find my home. Even on my closing day when things didn’t go as planned from the sellers end she came through for me (everyone really) and we were able to close. I’m grateful for the recommendations she provided of individuals who I worked with on home improvement projects before I moved in. I would work with her again and would recommend her to my family and friends.
Ellen is an expert at ushering her clients through the complicated details of selling a home. She is respectful, warm, and always ready to take on any challenge. She knows her way through this process and leads with gracious authority. We had a fairly tight deadline, and we had been living in our house for 22 years. Ellen listened to our goals and timeline and then mapped out our course. She detailed the steps necessary to prepare the house for showing and used her coaching skills to help us achieve our goals at each stage. We benefited from her experience as she advised us on several improvement projects that would yield the best return for us. Ellen helped us find contractors, painters, and cleaners, which greatly facilitated the preparation for the sale. She advocated for us with her contacts, who provided quality work in a timely manner. Ellen was organized and hard working during the open house period, and kept us informed as the sale came together, through the closing, and into the congratulatory finish of a very important event in our lives. She stuck to her proposed schedule with encouraging words throughout.
Anne and Lou G.
Ellen is fantastic. As a first time home buyer I had a lot of questions and she was great with answering and explaining everything. Ellen was always easily accessible via email, phone or text even when she was out of town! Ellen made our first home buying experience great. She works hard and was always looking out for what was in our best interest as buyers. I would recommend Ellen to anyone beginning a home search.L
Nicole M and Luis C.
We loved working with Ellen! She was very thoughtful and thorough. She helped us to think of questions that we might not have otherwise considered, and supported us greatly in the closing process.
Anna C. and Kevin S.
"I can't say enough about Ellen and how fantastic she was helping me both buy a house and then have to sell it a year later when I moved. Ellen was always very responsive to my calls or emails. She is very knowledgeable and was able to guide me through the process. She was able to help me understand each step and what to expect next. I could not have done this without her. I highly recommend Ellen for helping you to either buy a house or sell a house. If you want to have the process go smoothly, and to feel supported and cared for along the way, Ellen should be your choice."
Ellen is great! She is not only knowledgeable, thorough and professional, but also caring and personable. As a buyer's agent, She was really focused on our best interests and she listened to our wants and needs. She was available to meet after hours, early in the morning or to have a call later in the evening. We have small children, so it was great that we could talk to her after they went to bed! She also was really focused on getting us private showings for houses so that we could take our time instead of (or in addition to) going to busy open houses. Ellen helped us navigate this very competitive MA housing market and I'm not sure we would have gotten our new home without her!
Laurel and Kyle G.
We were first time homebuyers in a very competitive market, and throughout the homebuying process Ellen was our anchor, advocate, teacher, negotiator, and guide. She educated us about the process so it wasn't so overwhelming, listened carefully to our needs, helped us focus our priorities for our search (when we couldn't focus ourselves), and always kept us up to date on properties just as they were hitting the market. She had sound judgement about the value of properties around the Boston area and gave us solid advice to avoid overpriced properties that would have been a poor decision to bid on. When it was time to put in an offer, she helped us craft a competitive offer and navigate the rather stressful bidding process. We were successful and are now living in our dream home. Ellen is proactive, hard working, communicative, organized, thorough, detail oriented, knowledgeable, calming, caring, patient, trustworthy. We always felt like we had an advocate with insider knowledge who was fully on our side, with our interests in mind. We absolutely recommend Ellen.
Sheena C. and Derek O.